Terms and Conditions
Welcome to JavaSol Tour! These terms and conditions outline the rules and regulations for the use of our services and website. By booking a tour or using our services, you agree to accept and comply with these terms.
1. Booking and Payments
- All bookings must be confirmed with a deposit or full payment, depending on the tour package.
- Final payment must be made before the specified deadline to secure your booking.
- Payment methods accepted: bank transfer, credit card, or any specified method provided on the website.
2. Cancellations and Refunds
- Cancellations must be made in writing via email.
- Cancellation fees may apply depending on the timing of your request and the tour policy.
- Refunds (if applicable) will be processed within 14 working days.
3. Changes to Itinerary
JavaSol Tour reserves the right to modify or cancel tours due to unforeseen circumstances such as weather, safety issues, or insufficient bookings. In such cases, we will offer alternatives or refunds where applicable.
4. Responsibilities
JavaSol Tour acts as an agent for transportation, accommodation, and other services. We are not responsible for any loss, injury, or damage caused by third-party providers or factors beyond our control.
5. Health and Safety
Participants are responsible for ensuring they are physically fit for the activities. Please inform us in advance of any medical conditions or special requirements.
6. Insurance
We strongly recommend that you obtain travel insurance to cover unforeseen events including but not limited to cancellations, medical emergencies, and personal liability.
7. Intellectual Property
All content on our website including text, graphics, logos, and images is the property of JavaSol Tour and may not be reproduced without our permission.
8. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Indonesia. Any disputes shall be resolved in the courts of Indonesia.
9. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us:
- Email: [email protected]
- Phone: +62 858-8056